Man in the station

I love traveling by train. I really do. If you book the ticket in advance enough it's really cheap and you reach places you can't with the plane. Furthermore the traffic now since years has improved and except for long distance or transatlantic journeys it goes as fast as the plane. You will say of course for the same distance and reaching points plane is faster but when you add the time to go to the airport, wait for the luggage at the customs because your bag never fits the size you are allowed to take inside, well after all this stress better to go to the city center and take the train. You're comfy until the end of the road and you reach another city center directly without any extra costs of taxi, or train (!) if you're lucky enough to find a station in the airport. Paris did it directly from Charles de Gaulle airport : you arrive from anywhere in the world, take the elevator and 3 floors deeper you take your train to go to another city in France or abroad. It's almost a dream and you're happy to be the Man in the station waiting for the train to come : you will enjoy the softness of the seat, the calm of the journey, the sleepy mood coming to you feeling secured in this metal car traveling at 300 km/h to your next destination. Except that for 650 people last night it became last train to London. They left at 8.00 p.m. UK time. They should have arrived at 11.30 p.m. Paris time : after a night of nightmare and 3 other trains those people finally arrived in Paris this morning at 9.30 a.m. . For whichever reasons (it happened to all of us at least once, except if your shiny star is always on your side) the train had technical problems. I can understand that in the tunnel of the Channel (the French wanted it, the English no because they wanted to remain an island, furthermore it took them years to build the high speed railways) it is difficult to change train or repair. It managed to go at the next station in France and people moved from a train to another ... which also stopped in the middle of nowhere a few moments after departure. A third train had to arrive and people moved again. It is paradoxal but we have the feeling technics help us in our everyday's life (and it is true) and in the end we can make train drive at 300 km/h but it takes a full night (and it was full moon) to bring 650 people from a city to another when there is a dust in the machinery. It is a very bad point for the train company and they can apologize as much as they want you're just very angry about the story. The worse part is and everyone who experienced such an event (I'm one of them) say the same : you are never informed, whatever happens it must be a case of emergency for you to be informed by the chief of the train. You don't get food, beverage or heat while the train is stopped. The journey can transformed itself in such a nightmare that you say "never again". And this is a shame. With a little more communication and comfort it will help everyone to live such bad moments better. But again I guess railways companies never expect to have issues.